SOME OF OUR SATISFIED CUSTOMERS:
Anne works with us on Fab 4 Taxi Tours doing a very demanding job. She puts in 100% effort and we are very pleased with her work.
The work involves processing online bookings for taxi tours and walking tours across Liverpool and London and coordination of the guides for all tours. Also dealing with customer enquiries and custom tour options.
“I’ve worked with FOSVA for some time now for several of my businesses and they are professional, efficient and deliver on their promise.
I also find the fees extremely good for the exceptional service.
I would recommend FOSVA anytime to anyone.” Joy Godfrey, Director, Property Transfer Limited, Belize.
“My business simply couldn’t run without Anne at FOSVA.
She has taken up the slack with next to no training and she is creating social media content in an industry she had little knowledge of.
Anne has embraced this new industry and is liaising with my customers professionally and courteously – everything I wanted in a Virtual Assistant!” Steve Reilly, Director, Definitive Kitchens Limited
“I’ve been working with FOSVA since 2009. Since then Anne has dealt with all of our customer enquiries. This includes all requirements for our services including customer service, deployment of officers and invoicing.
Recently she has been managing our social media pages which involved getting us set up on all the usual platforms (Facebook page, LinkedIn Company, Twitter, GoogleMyBusiness etc).
She manages content scheduling and keeping our pages up to date. As a result we have been receiving more enquiries and bookings as our organic reach has increased significantly.
Anne is very forward-thinking and flexible in her ability to deal with ever changing scenarios. I highly recommend her service!” Thomas Pack, Director, JTC Security Services Limited
“I have been using Anne for the last 13 years for call answering and admin work etc. she been very helpful over the years.
She is always there to communicate with customers & suppliers and deals with any after-sales issues. Currently we are using FOSVA services and will be in the future, thanks.” Yasin Mohammed, Business Owner
“Anne you’re the best social media manager, I love your work.” Hesham Ahmed, Sharm Salon Tattoo & Beauty, Sharm El Sheikh
“I run a business that needed promoting on social media. I employed FOSVA to do this and Anne has done an amazing job. In the first week alone we reached 29’000% more than we had previously. Since anne has been working for us we have at least doubled our business.
I am often not near to a telephone or internet so Anne has also taken on the role of my virtual pa. I don’t have to worry when I am not contactable as Anne answers all our calls and queries promptly and professionally, she goes above and beyond my expectations and has even met up with a client for me when I was unavailable.” Alison Tristram, Owner, Sahara Stables
Dreams PLC, Hanson Aggregates, Reliance Security, 3M PLC, Hutchison 3G, Metropolitan Police, Blumberg Partnership, MBAMatch, Allman Communication, Applegarth Communications, Ascot Doors, Autoweb Solutions, Aviator Hotel, Benchmark Roofing, Bernard Elms Property Investors, Black Sheep Press, Bricks and Bread, Classic Security, ConsultCRM, Diamond Travel, Rejuvemind, Family Doctor, Family Law Week, Green Hammer, HS Language Services, IRM Safety, Jackson Autos, JPF Electrical and Plumbing Services, JTC Security, Legendes Products, Lonus Recruitment, Machine Tool Direct, Maddisons, Mica Consulting, Millennium Au Pairs, Mobix, Network Law, Novotronix, Odd Size Beds, Payroll Genies, Positive Image, Salonspa Solutions, Selby College, Swift Speed Couriers, CMB Technologies, Virtual Words, White Ochre Design, Witney Skin Clinic, WorldApp, Xrio, Boogleworks, Diamond Secretarial, Dawson VA Services, NW Typing, Positive Image and several private individuals.
“Freelance Office Services are a perfect match to the needs of our independent distributors, who all work from home and regularly need good quality, cost effective support”
Stuart Ritchie, Proprietor
“Freelance Office Services are great! Especially for a small business such as myself. I didn’t have the time, nor the skills to do some research; nor the staff to carry out the work so it was nice to know that I could rely on talented and competent professionals like Anne & Diane who organised and did the job for me, keeping me fully informed throughout. This is an essential tool for start up businesses as you do not need to take on any staff and deal with the paperwork etc. that comes with it!”
Paresh Mistry, Proprietor
“Excellent service, very thorough. Freelance Office Services created a mailshot for us together with a database in a couple of days.
I had to call them out to our offices 3 times due to a problem with our computers which meant the work had to be re-done. This was done at no extra charge!
They also managed our incoming calls and enquiries which amounted to over 80 per day!” Paul Donnelly, Managing Director
“We needed some pretty complex admin work done very quickly. Freelance Office Services were able to quickly and professionally undertake the work and kept us updated through out the entire process. I would happily recommend their services to anyone with a need for extra administration resources.” Duane Jackson, Director
“When we chose to outsource our proofreading, we decided to use Freelance Office Services and Virtual Assistance. We produce a magazine which must adhere strictly to our deadlines.
The copy was sent in our format which is not the usual double spacing as many proofreaders like. We were extremely pleased because it was read and checked within our 3 day turnaround.
Freelance Office Services can even guarantee weekend working where our deadlines fall over such days. Highly recommended.” Lucy Hamlin, Communications Manager, Redwelly Media
“We needed a no-nonsense quick turn around of work for an important pitch and VA Team got it sorted hassle-free at a cost that fit well with our budget.
I would not hesitate to use Anne’s team again and really look forward to working with her in the future.”
Andy Barr, Head Yeti, 10 Yetis Marketing & Public Relations
“Freelance Services were able to help us out at short notice when we needed some extra telemarketing hours done.
Shamus and Anne were very professional and efficient and I am sure few people would fail to be delighted with the way they do business.” Andy Szebeni, Director
“As a relatively new company, I needed to get our first big telemarketing campaign right first time. Shortly after contacting Freelance Office Services I was put in touch with an Account Manager who spent considerable effort into getting to know my business and what I required. The outcome was that I placed an order for around £1000 of continued telemarketing which resulted in over £15,000 worth of business being won. Needless to say I’m delighted with the whole campaign.”
Trefor Griffiths, Director
“Freelance Office Services helped us out with a last minute call answering requirement and pulled out all the stops. They were professional, timely and provided a first class service to our clients. I would recommend them to anyone”
Shaun Sen, Managing Director
“Anne, I thought that I should drop you a line regarding some of the companies on the list.
You kindly offered to print a number of the letters with new information after I mentioned that adding the word “again” within the body of certain letters could make a difference.
Well, that strategy is working, and this is a direct result of your professionalism and flexibility to go the “extra mile”. THANKS again!”
Segun Osu, Director, Indirectchannel Limited
“I needed a temp urgently for a short amount of time to get my two businesses’ accounts up to date. One call to FOS and I had someone highly skilled in accounts and office management booked within 2 hours. My office and accounts have never been in better shape!”
Robert Holmes, Director
“I had a bad experience last year with telephone marketing with another company and was completely put off the idea of ever spending another penny on telephone marketing again. I received a call from David who managed to convince me that he could make it work for me. I realised that he had managed to win me over, and if he could sell something to me that I thought I didn’t want, I knew he would be able to sell my company’s websites… which he did! It’s the day after a very short campaign that I undertook, and I have a whole wad of paper in front of me, which all contain very good leads. I am easily going to make 10 times the amount that I spent on the campaign, and I put that down to David’s selling skills. I was so happy that I even booked the next campaign straight away. I really believe that your company will help me to reach the “next level” and I hope I can continue to grow my business with you.”
Gavin Harris, Proprietor
“I first discovered Freelance Office Services via
John Bernard, Proprietor
“Where would I be without Anne! Anne is a fantastic VA – incredibly organised, dedicated, professional and will do her best for you. The paperwork she produces for me is of an excellent standard. She takes the same care with my clients as I do – I am even leaving everything in her capable hands when I go on holiday (that takes an immense amount of trust for me)! She takes incoming calls, deals with bookings, makes outgoing calls, chases payments and generally makes everything run smoothly from day to day. My business could not have expanded without her. Many thanks!”
Claire Blinman, Training Manager
“We have been delighted with the services provided by FOSVA because we have received excellent feedback from our clients.
Without a doubt we have secured business which otherwise might have been missed and this is thanks to Freelance Office Services.
We have no hesitation in highly recommending their services.” Martin Langdon, Proprietor
“We are very satisfied clients of Freelance Office Services. As a small business with limited in-house resources, it is important that we have access to the services offered by Freelance when they are needed. FOS are efficient, professional and competitively priced.
Their services are provided to the highest levels of professional integrity with speedy response to our needs. Being able to call upon the friendly and competent staff at Freelance Office Services has allowed my business to grow, and to offer our clients the level of professional service that they have come to expect from us 24/7, whilst keeping overheads down.
We have always found that FOSVA Virtual Office Services are quick to evaluate our requirements and deliver on time. If there is ever a need for changes to be made to work that they have done, they react promptly. The need to revisit work is extremely rare – they get it right.
I would have no hesitation in recommending them to colleagues and clients in need of their services, secure in the knowledge that they will excel on their behalf. ” Paul Kruzycki, Managing Director, BVE Property Consultants
“We were trying to find a company that was reasonably priced and could get the transcription done on time, Freelance Office Services did just that!! Their communications were excellent and always kept us informed on the process of the transcription. We would definitely use them again and would not hesitate to recommend them to others. Thank you.”
Laura Picton, WGS Solicitors
“I was looking for someone who I could trust to turn my typing round quickly and efficiently. Freelance Office Services were able to immediately step into the breach and fulfil my needs at a competetive price. What is more they have proven excellent at communicating with me and always confirm receipt of work providing accurate updates as to when the work will be completed. Not only this but they have also given me tips on how I can use my computer more efficiently”
Clive Batchelor, Director
“Since commencing the virtual assistant service offered by FOSVA the productivity of me and my sales team has increased by 18%!
Accounts that were blocked due to non payment of invoices has now become a thing of the past.
Our virtual assistant has become an invaluable member of the team. ”
Mario Cosimetti, Sales & Marketing Manager, LeMaitre Vascular, UK & Ireland
“FOSVA furnish our company SiTEK Systems (Global) Ltd, with an impressive, highly-professional call answering service, consistently delivering a customer-centric experience, displaying excellent telephone manner and efficiency. ”
Mark Tomlinson, Director
“Excellent service, would definitely recommend!”
Luanne Punch, Proprietor
“I needed some administration work done really quickly for a local charity that I am a Trustee of and Freelance Office Services came through with what I needed, in the time I asked for, at a very competitive rate, with the task executed exactly how I wanted it done. I would recommend their service to anyone.”
“I have been very pleased with the service I’ve received from FOSVA. The tasks were performed quickly and effectively, and the assistant allocated to me was excellent to work with. I hope to use the service again in the future and will recommend it to my friends.”
Lawrence Corbett, Director
“Excellent call answering service with prompt response and handle queries very well. Perfect!”
Roger Panton, Business Manager
“Excellent and professional call answering service. I wouldn’t change the company.”
Thomas Pack, Director
“Very approachable, responsive and cost-effective audio transcription service.”
David Chaplain, Director
“As an Account Director in the software industry, fitting in a Masters Degree has been greatly rewarding but a huge challenge on my time. My dissertation includes a case study based on 10 interviews that needed to be transcribed for both analysis and submitting. I cannot begin to think how long it would have taken me to complete this process. The FOSVA service is professional, with assurances of confidentiality, rapid in turn around and accurate in delivery. Add to this the benefit of competitive fixed price costs at the outset. I can highly recommend FOSVA to anyone requiring a transcription service and will use them again.”
John Austin, (mature) MSc student, Royal Holloway University of London
“Anne & her team have provided us with a very good call answering service over the last 16 years. We would certainly recommend her (and have done) to any other professional organisation.” Steve Eyton-Jones, Director, Novotronix Limited
“We have been using FOSVA for a few years now, our business was founded back in 2005 and like all new businesses needed to keep overheads down, this service provided an ideal solution for us. Here we are 6 years on and never needed to employ an individual as these guys provide us with all our office needs. MTD is an online business that promotes machinery and tooling to the engineering industry, it provides news and regular updates on in stock promotions from UK suppliers, using FOSVA means we can spend our time marketing and not on admin, really is great value for money, keep up the good work.”
Paul Jones, Director
“Thank you again for your help over my holiday period. I have heard from several of the clients you dealt with in my absence, as part of ongoing issues – all have told me how professionally and efficiently you dealt with them. I would have no hesitation in recommending you and using you again during future holiday periods. Hopefully no more crises!”
Olein Webster, Director
“FOSVA are efficient, patient, helpful and can turn around fairly complicated scripts accurately and on time. They are simply a breath of fresh air in transcription services.”
Rupert Suren, Director
“Using FOSVA as a registered office address has allowed us to keep our costs down. When important letters come in, we are always told promptly, and it is easy to collect the post from FOSVA’s office, or have it forwarded to us. I definitely recommend FOSVA for their service and great communication.”
Casper Gray, Director
“Thanks to you and the team for your professional handling of our office calls over the festive period. Using FOS gives me such peace of mind – I know that the calls will be handled in a professional and courteous manner – which my members confirmed when I followed up their messages.”
Moira Auchterlonie, CEO