Cyber Monday Mega Discount Sale
Content Management, Small Business Services, Social Media Management, Virtual Assistant

Cyber Monday Explained

What is Cyber Monday?

Cyber Monday is a marketing expression for e-commerce sales on the first Monday after Thanksgiving in America. It’s basically the online equivalent of Black Friday.

Its primary function is to drive people to online shopping sites. It typically runs between 26 November to 2 December depending on the year.

The term was created by a woman called Ellen Davis from the National Retail Federation and Scott Silverman.

Its first appearance was on 28 November 2005 in a press release entitled:

“‘Cyber Monday’ Quickly Becoming One of the Biggest Online Shopping Days of the Year”

shop.org

Historically it was reported at its first inception in 2005 that 77% of retailers saw a dramatic increase in their online sales the Monday after Thanksgiving.

It’s also reported in 2017 that online sales increased to a record $6.59 billion which is substantially greater than sales of $2.65 billion in 2014!

Cyber Monday is a great way for online retailers to compete with the big stores who offer massive discounts on the High Street during Black Friday.

It’s recognised as an online marketing term not just in the United States, but now all over the globe! You’ll see many retailers advertising discounts during Black Friday and Cyber Monday weekend.

The biggest online shopping day to date was on 30 November 2020 in the US. It brought in a massive $10.7 billion sales.

We’re jumping on the band wagon this year. So on on Monday 29 November come back to our website and chat to us to get your 50% discount!

SMEs and Covid
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

SMEs and Covid

As the Covid restrictions are lifted, those who were confined to working at home will slowly start returning to their offices to work – albeit reluctantly!

If you are/were in this situation, do/did you prefer the solitude or are you the type of person who prefers to be in an office environment that enables you to interact easily with others?

Some of you may have started your own businesses from home and won’t have to return – how is that working out?

We’d love to know – maybe we can help?

Here at Freelance Office Services and Virtual Assistance we have always worked remotely so it’s second nature to us.

Struggling SMEs and Covid are not a great combination as I’m sure many have found out.

Plenty of businesses have suffered badly and many have lost their income completely.

If you are a sole trader or small business owner who has been affected by Covid – don’t fret as there’s help out there for you.

You can get support with any office based task such as:

  • administration
  • social media management
  • answering services
  • content management/marketing
  • customer service
  • audio transcription
  • training coordinator
  • event planning
  • project management
  • bookings/calendar appointments
  • secretarial support
  • order processing

Until August Bank Holiday you can benefit from half price services from our business support portfolio.

Take a look by following this link and give us a shout to find out how we can help get your business back up to speed breaking the bank

Virtual Assistant - Half Price Services Sale
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

Half Price Services Sale!

Good news – our Half Price Services Sale has been extended!

This means we will be able to hone our services to meet your needs even more than we already do. 

Is there something as a small business owner, you’re struggling with or need help managing?  Have you been trying to get help but can’t find anyone to do it?

Get the help you need to grow your business. We take care of all the little things so you can concentrate on building your business. 

It’s been a tough 18 months or so for a lot of us so let’s pull together and get all small businesses the help they need to get back on track.

You can benefit from 50% off all services in our Half Price Serivces Sale – and you have until August Bank Holiday 2021 to take advantage. 

Some things you can get help with:

  • Answering service – get your calls answered when you’re out of the office or otherwise engaged
  • Order processing – on line retailers, get help processing orders on line/by phone and dealing with customer queries
  • Customer Service – need on line chat operators, or email responders to customer enquiries/complaints? No sweat!
  • Social Media Management – get your business properly set up on all the relative social media platforms such as GMB, FB, Instagram, Pinterest, Youtube, Twitter and Linked In. We can even schedule posts and create content for you on a pay as you go basis.
  • Get your website content updated regularly. We can also help with your blog and email marketing from your WordPress or Shopify site and Mailchimp etc. Add new products, update special offers – whatever you need and don’t have time to do.
  • Plus any other office related task you need help with on a remote/virtual basis.

Get in touch – until August Bank Holiday 2021 you can still get 50% off any of our services for continuous service during our Half Price Services Sale!

Virtual Assistant
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

Remote Working – The New Norm?

Do you work from home? Is remote working the new normal for 2021?

For us as virtual assistants, we’ve been working from home since 2004! This makes us experts in the virtual working arena.

So what exactly is remote working? Well it can be pretty much anything.

Here are a few examples of work from home jobs:

And the list goes on…..

Working from home as an employee means your employer determines and controls your working hours, holidays and work load.

As a self employed business owner you have more control over what you do and who you do it for.

So – what is the answer if you are self employed or if you’re a small business who doesn’t have any employees? Is it to employ remote staff?

Well, that’s one solution. But it also means you would have to pay your staff a certain amount each month. That would also include any holiday entitlement.

You would also be responsible for maternity and paternity pay for new parents. Plus any other employer contributions.

A simpler solution would be to invest in the services of another small business owner, such as a virtual assistant, or virtual office services business.

They would be able to carry out any or all of the above tasks and more, without any of the red tape.

So, it may cost a little bit more per hour but you would save on all the other employer costs. Plus you’re not usually tied in as you can normally pay as you go!

And the bonus is, if you’re not happy you can cancel anytime, or change service providers quite easily without any repercussions.

It’s certainly worth thinking about isn’t it?

So, if you want to know more then have a chat with us – just click the chat button bottom right to get started.

Social Media Half Price Set Up
Small Business Services, Social Media Management

Half Price Social Media Set Up

Half price social media set up – startup business owners – have you got yourself set up on Facebook, Twitter, GMB, Linked In, YouTube, and Instagram?

Are you strugging to afford to pay for someone to create a website for you?

Did you know that adding your business to GMB gets you a free website? Not only that, because when you create new posts, these will be automatically be added to your site/blog.

Your business listing will also get found much easier on local searches by Google because it will already be optimised!

If you need help getting your social media set up give us a shout. You can benefit from half price savings until 31 December 2020.

Be wise and get yourself seen on line with our special half price social media set up deal! Save 50% until 31 December 2020.

Click for more information. Check out our contact information and get in touch to claim your discount.

Read what our customers are saying in reviews and testimonials

Google My Business
Small Business Services, Social Media Management

Google My Business

If you’re a small business and you want your website to rank high in local searches and in general, it’s imperative you get listed on Google My Business. 

What is it?  Well it’s a free tool that enables businesses to manage their on line presence across Google, incl. Search & Maps.  When your business info. has been verified it will make it easier for potential customers to find you.

So how do you set this up?  Follow these steps.

You can do the same on Bing Places and click ‘claim your business’.

Given Bing is ranked 2nd to Google & that 33% of the US use it as their primary browser it’s worth being listed.

It’s very important that the citations (NAP) match across all your websites, social media & Google/Bing & other directory listings so that Google can index your company easily. 

That includes primarily the company name, address & telephone number then things such as opening hours, business description etc.

Citations either positively or negatively affect your ranking.  It’s more likely to be positive if the information is consistent.  Less likely if it isn’t.

Click here to get help getting listed on Google My Business and Bing or social media platforms in general.

Grow your business
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

SME challenges

As a small business you are likely to have some SME business challenges. Some common complaints are:

  • I don’t have time to focus on building my business.
  • I cannot take calls while driving or in meetings so I am missing potential clients.
  • My response rates on Facebook are suffering and I’m missing out on potential sales.  
  • We have no time to check/respond to emails quickly and this is affecting customer service.
  • We run training events have no staff to respond to bookings and send out joining instructions etc. so this caused confusion in the office.
  • I’m from the pre-social media era and can’t get my head around social media management/marketing. 
  • I have a website that needs updating regularly but I don’t know how, or have time to do it.

If you can relate to any of the above, what are you doing about it? 

A virtual assistant is the answer!  A virtual PA/Temp/Assistant can take care of it all.  Benefits include:

  • Peace of mind that your customers are being cared for.  We specialise in great customer service and have had corporate training in this respect.
  • A remote training coordinator can deal with all the administration surrounding getting delegates on to your courses. 
  • A CMS virtual assistant can update your blog, website, install plugins, create posts and much more.

So if you need help with your SME challenges or you need support in other ways, then get in touch. 

Get 20% off all hourly virtual assistant, social media & content management services until 31 December 2020.

Social Media Management

Entrepreneurs

Entrepreneurs and start ups – so you have started a new business but can people find you on line? 

Perhaps you can’t afford a website but did you know with a Google My Business listing you get a free one?

A GMB website will give your business a head start amongst the competition in terms of visibility.

So entrepreneurs this means if you post content regularly you could easily creep up the listings for your local area. 

Also a Facebook page will compliment your business especially if your customers are consumers. Instagram works alongside Facebook and is a good place to post photos of all your fabulous products. 

Add your business to Twitter, so you can tweet short fire facts about your business.

Interact with your customers on Social Media to improve relations.

Get in touch to find out how we can set your business up on line. The platform we use posts to all of these so your message will be seen.

For a limited period you can get 50% off set up fees. We can also manage your sites on a monthly on going basis, such as dealing with enquiries, posting marketing content etc. 

Click for more information or chat bottom right.

#MarketingMonday #SocialMedia #Mondaze #MondayMood #SocialMediaManagement #OnLinebusiness #Home #Business #Startups #SMEs #SmallBiz #Entrepreneurs #BusinessOwners #BossChicks #WomenInBusiness #SocialMarketing #InternetMarketing #TipTuesday

Social Media Management

Social Media Management for SMEs

SMEs/Sole Traders – Social Media Management can be a minefield especially when you are not sure how to do it.

However, it’s an absolute necessity if you want to get your business noticed. 

You need a profile on:  Facebook, Google My Business, Instagram, Linked In, Twitter and YouTube.  

Then you need to use the different social media platforms correctly.

This is not always easy when you are so busy in the business.

FOSVA will set up your social media platforms and manage them professionally.

Visit our page or chat with us bottom right.

#SocialMedia #TuesdayTips #Marketing #SocialMediaMarketing #SocialMediaManagement

Small Business Services, Social Media Management

Marketing on Social Media

How can social media marketing help your business? What’s the point?” you may ask yourself. If you’re not marketing your business on social media you’re making a big mistake.

Well here is an article that explains 18 very good reasons why you absolutely should be using it to market your business.

You must connect with your audience to gain their trust so that they feel comfortable in buying from you or using your services. Once you have that trust and a regular conversation going that’s when you will get loyalty.

We have many long standing clients who have been with us since 2005. Through consistency and regular communication they have remained loyal for 13 years! There’s a lot to be said for that. Check out some of their feedback here and see for yourself.

Let us help you with social media marketing to get the best from your small business so you can focus on building it.

#WednesdayWisdom #SocialMedia #MarketingTips