Missing calls?
Small Business Services, Telephone Answering

Are you missing phone calls?

Startups and SMES – if you are missing phone calls then investing in a professional telephone answering service will make sure you don’t miss that important new customer enquiry.

Get your phone calls answered by customer service trained virtual assistants and build your customer base.

Improve on your customer service levels as well as customer retainment.

Buy our quarterly package before 31 December and get 1 month extra free.

For more information on how you can get your calls answered professionally, click here.

Check out our testimonials and reviews. Don’t lose potential customers by missing phone calls.

Grow your business
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

SME challenges

As a small business you are likely to have some SME business challenges. Some common complaints are:

  • I don’t have time to focus on building my business.
  • I cannot take calls while driving or in meetings so I am missing potential clients.
  • My response rates on Facebook are suffering and I’m missing out on potential sales.  
  • We have no time to check/respond to emails quickly and this is affecting customer service.
  • We run training events have no staff to respond to bookings and send out joining instructions etc. so this caused confusion in the office.
  • I’m from the pre-social media era and can’t get my head around social media management/marketing. 
  • I have a website that needs updating regularly but I don’t know how, or have time to do it.

If you can relate to any of the above, what are you doing about it? 

A virtual assistant is the answer!  A virtual PA/Temp/Assistant can take care of it all.  Benefits include:

  • Peace of mind that your customers are being cared for.  We specialise in great customer service and have had corporate training in this respect.
  • A remote training coordinator can deal with all the administration surrounding getting delegates on to your courses. 
  • A CMS virtual assistant can update your blog, website, install plugins, create posts and much more.

So if you need help with your SME challenges or you need support in other ways, then get in touch. 

Get 20% off all hourly virtual assistant, social media & content management services until 31 December 2020.

Small Business Services, Social Media Management, Virtual Assistant

Is your smallbiz visible?

UK SMEs, Startups, Entrepreneurs, Smallbiz – how are people buying your products and services? How are they getting in touch primarily? Is it by telephone, Facebook messaging, Twitter direct messages, via your website or another means?

Do people still use the phone or are more and more people now using social media to get what they want?

Are you finding it easy to sell your services or products on line, or are you still using old fashioned methods? What is working for you?

Being in the virtual assistant and social media management business I think I know the answer but I’d be interested to hear your views as the dynamics have changed dramatically in the last 15 years of my business.


I have something to give away to 2 small businesses (smallbiz) who have the most interesting views or who are struggling to manage their time due to lack of resources.

It will depend on your answers and to what you need help with the most.

Contact us now.

#SME #SmallBiz #SmallBusiness #StartUps #WednesdayWisdom #Freebie #WTFWednesday

Small Business Services, Telephone Answering, Virtual Assistant

Busy SMEs and Start Ups

Being a SME or startup you may be struggling to keep on top of things.

You will have a limited budget so cannot always afford to hire staff.

An office temp maybe ‘tempting’ but can you afford to pay for the whole or half day?

Employing staff is not an option as you will have to pay for things like employee pension, sickness pay, holiday pay, maternity leave etc.

Maybe you’re getting sidetracked with phone calls and enquiries like most busy SMEs.

Or you’re fed up of being interrupted when you’re trying to work.

If you’re too busy working ‘in’ your business to focus on ‘building it’ then invest in a call answering service or virtual assistant.

The virtual assistant will take care of all the day to day tasks so you can focus on your main priorities.

#MarketingMonday #SMEs #VirtualAssistant #Busy-SMEs

Where do I start?!
Small Business Services, Virtual Office

SMEs – got any street cred?

SMEs – what does your shop front say about you? Most start ups and SMEs will start working from home and while this is all well and good for cost savings, using your home address is not always practical.

For instance a client wishes to come and see you, but you work in your bedroom and your house is tiny or your children and pets are at home making a noise. You don’t really want to have visitors to you home.

While you would just go a meet your client outside or hire a meeting room, you still have to advertise your home address. You may not want customers just turning up unannounced or even knowing where you live.

If you live in an area that doesn’t reflect your business image wouldn’t it be better to have a prestigious London address on your website or headed paper?  First impressions count whether you like it or not.

For the rest of December we are waiving our £50 deposit on our London registered office or virtual office business address in the Royal Borough of Chelsea and Kensington.

#VirtualOffice #London #WednesdayWisdom

Small Business Services, Virtual Assistant

Busy Bee – why are you buzzing around?

When you’re a busy bee you’re usually over worked so you become stressed. Then your business suffers as a result.  

If you find you’re spending all your time working in your business instead of focusing all your energy into building it and promoting your brand, then it’s a sign you need help.

A Virtual Assistant can take the strain so you can work on building your company.

The Virtual PA will act as a member of staff on behalf of your company. So no need to find the temp a desk.  

She doesn’t even need to come to the office.  The Virtual PA will ensure the work is completed remotely in your absence.

Don’t be a busy bee – contact us now to get the help you need and save 20% Minimum spend 2 hours per month.