Missing calls?
Small Business Services, Telephone Answering

Are you missing phone calls?

Startups and SMES – if you are missing phone calls then investing in a professional telephone answering service will make sure you don’t miss that important new customer enquiry.

Get your phone calls answered by customer service trained virtual assistants and build your customer base.

Improve on your customer service levels as well as customer retainment.

Buy our quarterly package before 31 December and get 1 month extra free.

For more information on how you can get your calls answered professionally, click here.

Check out our testimonials and reviews. Don’t lose potential customers by missing phone calls.

Small Business Services, Virtual Assistant

To Do List of a Virtual Assistant

The ‘To Do’ list of a Virtual Assistant – it can be endless!:

  • Wake up 7am, have some porridge & coffee & get dressed
  • Watch a bit of morning TV on Amazon Firestick & make a cup of tea
  • Take the dogs for a walk around my Turkish mountain village
  • Log onto PC 11am (2 hours in front of UK)
  • Check all emails & enquiries for my customers
  • Make another cup of tea
  • Answer the phone & process a few orders for a bed company
  • Process a quote for security staff for a security services customer
  • Update website content & schedule social media for the bed company
  • Screen PR calls for a journalist & transfer appropriately
  • Have a bite to eat & another cup of tea
  • Renew a London virtual office for a company based in the South
  • Deal with enquires for a Sharepoint company & forward via email
  • Collate customer data for a mailshot and send out newsletter
  • Schedule social media posts for a beauty salon in Sharm El Sheikh
  • Install a few plugins to my own website and update blog
  • Feed the dogs
  • Transcribe a schedule of condition and HR disciplinary
  • 7.30pm log off, sit down to a meal, then TV for the evening.

So what does your day look like – can we help with your ‘to do’ list?

Get in touch and save 20% until end of 2020.

Telephone Answering

Telephone Answering Service Half Price

Calling all small businesses – if you’ve had to lay off staff but still need your calls answering, Telephone Answering Services are now half until 30 June.

PAYG Telephone Answering Service: Now £50/quarter, calls just 50p/call – screening calls, taking messages, sending message by whatsapp/email/SMS.

Inclusive call options: 10 calls/month now just £45 (over quota 50p/call) 25 calls/month now just £75 (over quota 50p/call).

UK local or non-geographical Telephone number provided to divert your calls which presents in your company name. Incoming calls only.

Discount will continue until 31 December 2020 provided you start it before 30 June.

For more information about our call answering service.

Telephone Answering Half Price
Let me take your calls – I will send messages via email, whatsapp or SMS.
Social Media Management, Telephone Answering, Virtual Assistant

Help For On Line Retailers

Help for on line retailers is available.

To all budding on line retailers with limited resources:

Scenario:

  • You have established your on line business. You’re selling your products via many avenues such as your company website, perhaps on a Facebook page as well as showcasing products on GoogleMyBusiness. You could also be selling by way of the big players such as Amazon, eBay and Etsy.
  • Orders have started to come in but now you’re finding you cannot deal with all the enquiries, processing of orders including taking payments over the phone and you’re missing out on potential orders because you’re tied up with logistics
  • You don’t have enough staff to cope with the sudden influx of orders, or deal with any enquiries efficiently due to cost constraints or other reasons.
  • Customers have started to complain they can’t get through, or they have a problem and are not able to get it sorted in a timely fashion
  • It may even have got so far as to have received negative reviews or complaints which have affected your sales and reputation or may well do in the future

So, what do you do? Carry on regardless or address it head on? There is help for on line retailers.

For more information on how you can get the extra help you need, when you need it get in touch.

To learn more click here.

Still not sure? For inspiration check this out.

Remember, There Is No Plan B! Don’t be a ‘Crazy Fool’ – If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!

Virtual Assistant

There Is No Plan B

Small business owners There Is No Plan B just in case you haven’t noticed as time is money!

Is your ‘to do’ list already overflowing and you don’t know where to start? Don’t waste time working in your business when you can focus on building it.

If all the running around driving you mad – don’t be a ‘Crazy Fool’ – There is no Plan B! If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!

FOSVA (Freelance Office Services & Virtual Assistance) – Servicing customers satisfactorily since 2004!

Save up to 25%

There is no Plan B!
If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!
Small Business Services, Social Media Management, Virtual Assistant

Is your smallbiz visible?

UK SMEs, Startups, Entrepreneurs, Smallbiz – how are people buying your products and services? How are they getting in touch primarily? Is it by telephone, Facebook messaging, Twitter direct messages, via your website or another means?

Do people still use the phone or are more and more people now using social media to get what they want?

Are you finding it easy to sell your services or products on line, or are you still using old fashioned methods? What is working for you?

Being in the virtual assistant and social media management business I think I know the answer but I’d be interested to hear your views as the dynamics have changed dramatically in the last 15 years of my business.


I have something to give away to 2 small businesses (smallbiz) who have the most interesting views or who are struggling to manage their time due to lack of resources.

It will depend on your answers and to what you need help with the most.

Contact us now.

#SME #SmallBiz #SmallBusiness #StartUps #WednesdayWisdom #Freebie #WTFWednesday

Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant

Small Business Owners

Small Business Owners are you giving value to your customers by given them your full attention? Do you feel like a ‘Jack of All Trades, Master of None’!

You may have a few good customers but need a few more to make your business viable.  However, because you’re so busy with the day to day stuff, such as accounting, chasing suppliers, processing orders, social media marketing and the day to day running of the office you fall short on customer service.  This in turn affects your credibility and reputation.

Maybe you have already received a few complaints but not because you don’t want to offer a good service, but because you’re simply too busy and not focused on your clients’ needs. You can’t afford to employ staff and have little other resources so what do you do?

This is where a Virtual Assistant comes in and can add value to your business by taking the pressure off you without breaking your bank balance by freeing up your time so you can do what you do best.

Want to know more?  Small business owners can get in touch with us here or chat below.

#VirtualAssistant #MarketingMonday #SMEs