How many of you remember your first work computer? I do, it was a Commodore PC and was attached to a dot matrix printer. You know the type where you had to pop the paper over the little cogs at the side and ended up with reams of paper all over the floor?
This was back in 1984 when I was just 17! I remember my first job interview as I had to take a manual typing test and I was so nervous. I spent two years at this telecommunications first despatching engineers to fix telephone, emergency lighting and fire alarm systems.
Those were the days when I seemed to be able to memorise everything. Over the years as computers have been upgraded and we’re relying on them more and more my memory seems to have gotten worse and worse! Or it could just be an age thing!
What was your first job, and what type of equipment did you use? Have you found technology is affecting your cognitive ability or enhancing it? And with the likes of Siri and Alexa, are we becoming far too reliant on artificial intelligence?
If you would prefer a real life Alexa then get in touch as you can get 20% off virtual assistant services until the end of this year!
To take advantage of the 20% get in touch quoting ‘Real Life Alexa’.
If you’re a small business and you want your website to rank high in local searches and in general, it’s imperative you get listed on Google My Business.
What is it? Well it’s a free tool that enables businesses to manage their on line presence across Google, incl. Search & Maps. When your business info. has been verified it will make it easier for potential customers to find you.
The day in the life of a Virtual Assistant – here’s our to do list:
• Wake up 7am, have some porridge & coffee & get dressed • Watch a bit of morning TV on Amazon Firestick & make a cup of tea • Take the dogs for a walk around my Turkish mountain village • Log onto PC 11am (2 hours in front of UK) • Check all emails & enquiries for my customers • Make another cup of tea • Answer the phone & process a few orders for a bed company • Process a quote for security staff for a security services customer • Update website content & schedule social media for the bed company • Screen PR calls for a journalist & transfer appropriately • Have a bite to eat & another cup of tea • Renew a London virtual office for a company based in the South • Take enquires for a Sharepoint company & forward via email • Collate customer data for a mailshot and send out newsletter • Schedule social media posts for a beauty salon in Sharm El Sheikh • Install a few plugins to my own website and update blog • Feed the dogs • Transcribe a schedule of condition and HR disciplinary • 7.30pm log off, sit down to a meal, then TV for the evening.
So what does your day look like – can we help with your ‘to do’ list?
To all budding on line retailers with limited resources:
You have established your on line business. You’re selling your products via many avenues such as your company website, perhaps on a Facebook page as well as showcasing products on GoogleMyBusiness. You could also be selling by way of the big players such as Amazon, eBay and Etsy.
Orders have started to come in but now you’re finding you cannot deal with all the enquiries, processing of orders including taking payments over the phone and you’re missing out on potential orders because you’re tied up with logistics
You don’t have enough staff to cope with the sudden influx of orders, or deal with any enquiries efficiently due to cost constraints or other reasons.
Customers have started to complain they can’t get through, or they have a problem and are not able to get it sorted in a timely fashion
It may even have got so far as to have received negative reviews or complaints which have affected your sales and reputation or may well do in the future
So, what do you do? Carry on regardless or address it head on? There is help for on line retailers.
For more information on how you can get the extra help you need, when you need it get in touch.