Grow your business
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

SME challenges

As a small business you are likely to have some SME business challenges. Some common complaints are:

  • I don’t have time to focus on building my business.
  • I cannot take calls while driving or in meetings so I am missing potential clients.
  • My response rates on Facebook are suffering and I’m missing out on potential sales.  
  • We have no time to check/respond to emails quickly and this is affecting customer service.
  • We run training events have no staff to respond to bookings and send out joining instructions etc. so this caused confusion in the office.
  • I’m from the pre-social media era and can’t get my head around social media management/marketing. 
  • I have a website that needs updating regularly but I don’t know how, or have time to do it.

If you can relate to any of the above, what are you doing about it? 

A virtual assistant is the answer!  A virtual PA/Temp/Assistant can take care of it all.  Benefits include:

  • Peace of mind that your customers are being cared for.  We specialise in great customer service and have had corporate training in this respect.
  • A remote training coordinator can deal with all the administration surrounding getting delegates on to your courses. 
  • A content management assistant can update your blog, website, install plugins, create posts and much more.

So if you need help with your SME challenges or you need support in other ways, then get in touch. 

Get 40% off hourly virtual assistant, social media & content management services and 50% off telephone answering services until 30 June.

Content Management

Website Content Help

Get website content help if you have a website that needs to be updated regularly.

A great option if you either don’t have time or the money to pay an expensive web designer to do for you.

Well luckily you can get your content updated as often as you like with a Content Management Virtual Assistant.

The Virtual Assistant can login to your website and add, remove, or update content.

Perhaps your company information is out of date, or you need to add extra content such as links to social media.

Perhaps you need a new a chat facility (you can get a free one here).

Well this can all be taken care of for you for a pay as you go hourly rate. Website content help at an affordable cost.

Want to learn moreGet in touch

Virtual Assistant

Virtual Assistant – To Do List

The day in the life of a Virtual Assistant – here’s our to do list:

• Wake up 7am, have some porridge & coffee & get dressed
• Watch a bit of morning TV on Amazon Firestick & make a cup of tea
• Take the dogs for a walk around my Turkish mountain village
• Log onto PC 11am (2 hours in front of UK)
• Check all emails & enquiries for my customers
• Make another cup of tea
• Answer the phone & process a few orders for a bed company
• Process a quote for security staff for a security services customer
• Update website content & schedule social media for the bed company
• Screen PR calls for a journalist & transfer appropriately
• Have a bite to eat & another cup of tea
• Renew a London virtual office for a company based in the South
• Take enquires for a Sharepoint company & forward via email
• Collate customer data for a mailshot and send out newsletter
• Schedule social media posts for a beauty salon in Sharm El Sheikh
• Install a few plugins to my own website and update blog
• Feed the dogs
• Transcribe a schedule of condition and HR disciplinary
• 7.30pm log off, sit down to a meal, then TV for the evening.

So what does your day look like – can we help with your ‘to do’ list?

Telephone Answering

Telephone Answering Service Half Price

Calling all small businesses – if you’ve had to lay off staff but still need your calls answering, Telephone Answering Services are now half until 30 June.

PAYG Telephone Answering Service: Now £50/quarter, calls just 50p/call – screening calls, taking messages, sending message by whatsapp/email/SMS.

Inclusive call options: 10 calls/month now just £45 (over quota 50p/call) 25 calls/month now just £75 (over quota 50p/call).

UK local or non-geographical Telephone number provided to divert your calls which presents in your company name. Incoming calls only.

Discount will continue until 31 December 2020 provided you start it before 30 June.

For more information about our call answering service.

Telephone Answering Half Price
Let me take your calls – I will send messages via email, whatsapp or SMS.
Social Media Management, Telephone Answering, Virtual Assistant

Help For On Line Retailers

Help for on line retailers is available.

To all budding on line retailers with limited resources:

Scenario:

  • You have established your on line business. You’re selling your products via many avenues such as your company website, perhaps on a Facebook page as well as showcasing products on GoogleMyBusiness. You could also be selling by way of the big players such as Amazon, eBay and Etsy.
  • Orders have started to come in but now you’re finding you cannot deal with all the enquiries, processing of orders including taking payments over the phone and you’re missing out on potential orders because you’re tied up with logistics
  • You don’t have enough staff to cope with the sudden influx of orders, or deal with any enquiries efficiently due to cost constraints or other reasons.
  • Customers have started to complain they can’t get through, or they have a problem and are not able to get it sorted in a timely fashion
  • It may even have got so far as to have received negative reviews or complaints which have affected your sales and reputation or may well do in the future

So, what do you do? Carry on regardless or address it head on? There is help for on line retailers.

For more information on how you can get the extra help you need, when you need it get in touch.

To learn more click here.

Still not sure? For inspiration check this out.

Remember, There Is No Plan B! Don’t be a ‘Crazy Fool’ – If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!

Virtual Assistant

There Is No Plan B

Small business owners There Is No Plan B just in case you haven’t noticed as time is money!

Is your ‘to do’ list already overflowing and you don’t know where to start? Don’t waste time working in your business when you can focus on building it.

If all the running around driving you mad – don’t be a ‘Crazy Fool’ – There is no Plan B! If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!

FOSVA (Freelance Office Services & Virtual Assistance) – Servicing customers satisfactorily since 2004!

Save up to 25%

There is no Plan B!
If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!
Virtual Assistant

Virtual Assistant Offer 2020

Small business owners can save 20% all year round with our virtual assistant offer. Why waste time working in your office when you can focus on building your business during 2020.

Take our virtual assistant service anytime throughout 2020 and save a whopping 20% for as long as you use the service a minimum 2 hours per month. Offer remains in effect for continuous service.

For a further 5% discount please add a review here.

To claim this virtual assistant offer please call 03302 235170.

Virtual Assistant Offer
Your virtual assistant is a Jack of All Trades, but but no Master of None!
Content Management

Content Management Service for SMEs

Small business owners and entrepreneurs are you using a content management service to keep your website up to date? If you have a website you will know how expensive they can be to maintain.

Your web designer would have created the site and taken care of all the technical stuff. But have they given you access to the content management system (CMS) so you can maintain it yourself?

My guess is probably not, if you’re not technically minded. It can get very expensive asking your designer to do this for you as they often charge very high rates or daily fees.

This is where a content management service can help especially if you have to make subtle changes to wording, or add new content or plugins such as setting up a chat facility for instance.

Just give us the logins and show us around the system and we’ll get onto it straight away. We do it already for some of our long standing clients and our own website.

This is a brand new content management service – just one more thing your virtual assistant can do to help make your life easier. Take a look here.

CMSVirtualAssistant #VirtualAssistant #ContentManagement #Tuesday #CMS #WebsiteAdministration #SmallBusinesses

Content Management Service
Telephone Answering, Virtual Assistant

Small Business Owner?

Small business owner? How is your day going so far? What’s that you say, no time to scratch your bum???

Why is that? What issues are you facing as a small business in relation to time management?

Perhaps you have too much work to do and not enough hours in the day.

Or you’re constantly on the road or in meetings and keep missing phone calls from potential customers or indeed your current ones.

Customer service is paramount so if you’re struggling to get things done or keep on top of enquiries.

A virtual assistant or call answering service would definitely help to improve your bottom line and customer satisfaction and retention.

Not only are we offering half price rates on our virtual assistant service during December, but as an extra special Christmas gift to you, you can now get 4 months for the price of one if you need a simple call answering/screening service.

So if you’re a small business owner who wants to add a more professional feel to your business then hire a virtual assistant to take your calls and keep on top of enquiries.

So what are you waiting for? Take out the service before 31 December to benefit. Tel: 03302 235170 or get in touch.

#CallAnsweringService #VirtualAssistant #SmallBiz #SME #Entrepreneur #VirtualOffice #SmallBusiness

Small Business Owner?
Get one month free
Virtual Assistant

Virtual Assistant Savings

A Virtual Assistant is an absolute must when you’re a small business owner with limited resources.

Business owners & entrepreneurs. How are you managing your time?

Are you so busy working ‘in’ your business that you cannot focus on ‘building’ it?

Well you can get affordable help without the expense of employment costs. To find out how get in touch on 03302 235170. For more information.

Do it before Christmas and you can save 50% on hourly rates.

What’s more you get that rate for as long as you’re using the service consistently (min. 2 hours per month).

What’s not to like about that?

#VirtualAssistant #SmallBiz #SMEs #Startups #BizTip #Entrepreneur #Business #SmallBusinesses #VirtualPA #VirtualOffice #Save50% #HalfPriceVirtualAssistant

Virtual Assistant Savings
Virtual Assistant
Social Media Management, Virtual Assistant

Is your smallbiz visible?

UK SMEs, Startups, Entrepreneurs, Smallbiz – how are people buying your products and services? How are they getting in touch primarily? Is it by telephone, Facebook messaging, Twitter direct messages, via your website or another means?

Do people still use the phone or are more and more people now using social media to get what they want?

Are you finding it easy to sell your services or products on line, or are you still using old fashioned methods? What is working for you?

Being in the virtual PA and social media management business I think I know the answer but I’d be interested to hear your views as the dynamics have changed dramatically in the last 15 years of my business.


I have something to give away to 2 small businesses (smallbiz) who have the most interesting views or who are struggling to manage their time due to lack of resources.

It will depend on your answers and to what you need help with the most.

Contact us now.


#SME #SmallBiz #SmallBusiness #StartUps #WednesdayWisdom #Freebie #WTFWednesday

Social Media Management

Entrepreneurs

Entrepreneurs and start ups – so you have started a new business but can people find you on line? 

Perhaps you can’t afford a website but did you know with a Google My Business listing you get a free one?

A GMB website will give your business a head start amongst the competition in terms of visibility.

So entrepreneurs this means if you post content regularly you could easily creep up the listings for your local area. 

Also a Facebook page will compliment your business especially if your customers are consumers. Instagram works alongside Facebook and is a good place to post photos of all your fabulous products. 

Add your business to Twitter, so you can tweet short fire facts about your business.

Interact with your customers on Social Media to improve relations.

Get in touch to find out how we can set your business up on line. The platform we use posts to all of these so your message will be seen.

For a limited period you can get 50% off set up fees. We can also manage your sites on a monthly on going basis, such as dealing with enquiries, posting marketing content etc. 

Click for more information or to chat.

#MarketingMonday #SocialMedia #Mondaze #MondayMood #SocialMediaManagement #OnLinebusiness #Home#Business #Startups #SMEs #SmallBiz #Entrepreneurs #BusinessOwners #BossChicks #WomenInBusiness #SocialMarketing #InternetMarketing #TipTuesday